Please consider our booking terms prior to booking. Due to our small class sizes and the nature of what we do and the demand for places in our classes, we are unable to offer refunds for bookings if you change your mind or simply can no longer attend. If you are unable to attend your booked workshop with us, we'd recommend that you gift your booking to someone else who is able to attend. 

Should an event cancellation occur by us, you will be offered a credit, refund or re-booking.

Privacy Policy

This Privacy Policy applies to all personal information collected by Adelaide School of Woodwork via the website located at www.adelaideschoolofwoodwork.com.au.

1. What is "personal information"?
1. The Privacy Act 1988 (Cth) currently defines "personal information" as meaning information or an opinion about an identified individual or an individual who is reasonably identifiable:
1. whether the information or opinion is true or not; and
2. whether the information or opinion is recorded in a material form or not.
2. If the information does not disclose your identity or enable your identity to be ascertained, it will in most cases not be classified as "personal information" and will not be subject to this privacy policy.
2. What information do we collect?
   The kind of personal information that we collect from you will depend on how you use the website. The personal information which we collect and hold about you may include: .
3. How we collect your personal information
1. We may collect personal information from you whenever you input such information into the website.
2. We also collect cookies from your computer which enable us to tell when you use the website and also to help customise your website experience. As a general rule, however, it is not possible to identify you personally from our use of cookies.
4. Purpose of collection
1. The purpose for which we collect personal information is to provide you with the best service experience possible on the website.
2. We customarily disclose personal information only to our service providers who assist us in operating the website. Your personal information may also be exposed from time to time to maintenance and support personnel acting in the normal course of their duties.
3. By using our website, you consent to the receipt of direct marketing material. We will only use your personal information for this purpose if we have collected such information direct from you, and if it is material of a type which you would reasonably expect to receive from us. We do not use sensitive personal information in direct marketing activity. Our direct marketing material will include a simple means by which you can request not to receive further communications of this nature.
5. Access and correction
   Australian Privacy Principle 12 permits you to obtain access to the personal information we hold about you in certain circumstances, and Australian Privacy Principle 13 allows you to correct inaccurate personal information subject to certain exceptions. If you would like to obtain such access, please contact us as set out below.
6. Complaint procedure
   If you have a complaint concerning the manner in which we maintain the privacy of your personal information, please contact us as set out below. All complaints will be considered by and we may seek further information from you to clarify your concerns. If we agree that your complaint is well founded, we will, in consultation with you, take appropriate steps to rectify the problem. If you remain dissatisfied with the outcome, you may refer the matter to the Office of the Australian Information Commissioner.
7. How to contact us about privacy
   If you have any queries, or if you seek access to your personal information, or if you have a complaint about our privacy practices, you can contact us through: Email info@adelaideschoolofwoodwork.com.au Call us 08 8126 3874 or mail us at PO BOX 146, KILBURN NORTH SA 5084

Objectives/Background
Through our ‘Price Match Policy’, Adelaide School of Woodwork is committed to providing the lowest prices on our extensive range of products. This policy outlines how our store matches prices with competitors to provide you with the best value.
Should you find an identical stocked item for a lower price from a competitor, we will happily match the price, subject to the following terms and conditions.

Nature of Competitor
We will price match the identical lower-priced item, provided that the competitor:

1. Is a registered Australian business, as it:
1. has an Australian Business Number; and
2. has been registered for Goods and Services Tax (“GST”) ; and
3. has a physical retail store located in Australia
2. Is not an unauthorised distributor that resells products that are ‘grey imports’. These are products acquired from internationally based distributors other than the manufacturer's locally licensed importer (i.e. Kogan, Dick Smith).
3. Is not; Bunnings Warehouse
   as we do not price match with these competitors.

Product Specifications and Availability
The lower-priced product from the competitor must:

1. be of the exact same model and description; and
2. be available for immediate purchase; and
3. be in stock at the competitor’s store, or on their website; and
4. include relevant GST and delivery charges in its price; and
5. be available for retail quantities only and not bulk buy or commercial quantities

Product Exclusions
Even if the lower-priced identically stocked item matches the conditions above, we will not price match on:

1. Sale, clearance, refurbished, display stock items or items sold as part of a bundle offer
2. Items that are part of a liquidation sale or limited stock offer
3. Items offered by trade buyers, wholesalers, importers, warehouses, auctions and auction sites, duty-free, liquidation sales
1. A lower-priced item that is the result of a:
2. pricing error, mistake or misprint by the competitor
3. cashback offer or voucher
4. Items that fall below our cost price

Proof of Competitor’s Price

1. Nature of Proof
   To be eligible for the policy, you must present proof of the competitor’s lower-priced item through any one of the following means:
1. A photograph or screenshot of the competitor’s quote or advertised price
2. Access to the product's live web page if the price was advertised online
3. A copy or any other official document from the competitor confirming the price and specifications of the lower-priced item
4. Product Verification
2. We reserve the right to verify the lower-priced item's availability, price and specifications at the time of claiming by:
1. Calling the competitor
2. Visiting their website
3. Or through any other means as we see fit

Honouring the Policy

1. Location
   The policy will be honoured if, subject to the conditions above, you present proof of the lower-priced item physically in-store. or via:
2. Timing
   The Price Match Policy will be honoured by Adelaide School of Woodwork:
1. At the time of purchase; or

Further Considerations
The Price Match Policy cannot be used in conjunction with any other sale, deal or quote offered by Adelaide School of Woodwork.
Adelaide School of Woodwork reserves the right to terminate or amend the Price Match Policy at any time without notice.

All care is taken in the preparation of the information and published materials on this site. Adelaide School of Woodwork does not make any representations or give any warranties about its accuracy, reliability, completeness or suitability for any particular purpose. To the extent permissible by law, Adelaide School of Woodwork will not be liable for any expenses, losses, damages (including indirect or consequential damages) or costs which might be incurred as a result of the information being inaccurate or incomplete in any way and for any reason.

If you have any concerns regarding the content of the Website, please contact Adelaide School of Woodwork.

Although this Website may be linked to other websites, we are not, directly or indirectly, implying any approval, association, sponsorship, endorsement, or affiliation with any linked website, unless specifically stated herein.

You should carefully review the legal statements and other conditions of use of any website which you access through a link from this Website. Your linking to any other off-site pages or other websites is at your own risk.

Website may use cookies to personalize and facilitate maximum navigation of the User by this site. The User may configure his / her browser to notify and reject the installation of the cookies sent by us.

Shipping Policy

Thank you for visiting and shopping at Adelaide School of Woodwork. The following information sets out the terms and conditions that constitute our Shipping Policy. 

Processing your Order 

An email confirmation is sent to your e-mail address after placing your order. Please keep this e-mail as proof of your purchase. 

Shipment Processing Time

Processing time refers to the time it takes for us to prepare your order for shipping. After your payment is authorised and verified, all orders are processed within 3 business days providing all items are instock. We will contact you if, for some reason, there are any delays.

Shipment Locations Domestic Only 

Adelaide School of Woodwork does not ship internationally at this time. We ship domestic only - anywhere in Australia.

Shipping Restrictions

Our business does ship to both commercial and domestic addresses. 

Shipment rates and delivery estimates 

We endeavor to get your order to you as soon as possible. Once your order is placed, an estimated delivery time will be provided to you. Delivery times are estimates and commence from the date of shipment, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order. Estimated arrival dates are not guaranteed. Weather delays and other unforeseen circumstances may impact delivery time. Unless there are exceptional circumstances, we make every effort to fulfil your order. 

Express Shipping 

We may offer an express shipping option depending on the contents of your order and the volume, we cannot guarantee delivery timeframes for express orders however we do prioritise the picking, packing and dispatching of express orders over orders with standard shipping.

Wording

Business day means Monday to Friday, except holidays.Orders are not shipped or delivered on weekends or holidays. 

Date of delivery may vary due to carrier shipping practices, delivery location,method of delivery, and the items ordered.Products may be delivered in separate shipments.When placing your order, we consider these factors when calculating the Estimated Delivery Date:

Transit Time

The amount of time it takes your order to leave our distribution hub and arrive at the local delivery carrier.

Weight factor

Shipping costs are based on the weight of your order and the delivery method. To find out how much your order will cost, simple add the items you would like to purchase to your cart, and proceed to the checkout page. Once at the checkout screen, shipping charges will be displayed. 

Delays

Due to varying factors beyond our control, packages to and from our facility in Adelaide may be delayed. We appreciate your patience during this time. We will not be responsible for wrong shipping address if you provide incorrect information. 

In store Pickup

In-store pickup dates vary based on product availability. Permitting stock availability, your order will be picked and you will be notified via phone or email as soon as possible, please do not arrive at our store to collect your order until you have had a confirmation from us that your order is available for collection.

Tracking Options 

Adelaide School of Woodwork aims to provide visibility and transparency throughout the shipment process. Once your order is confirmed and shipped, you will receive a link to track your package. All orders delivered within Australia automatically have tracking.  If we use a carrier of your choice such as a direct courier etc, we cannot guarantee tracking and will not be responsible for the delivery of orders sent. 

Damages

If there is any damage to the packaging on delivery, contact us immediately at info@adelaideschoolofwoodwork.com.au. 

Missing or Lost Package

There are several reasons why a package gets lost or becomes a delivery exception. We’ve found that, more often that not, the package is either in the building or with a neighbour. Adelaide School of Woodwork politely requests that customers look in common courier hiding spots. Please take a look around and let us know if you find it. If you haven't located your order, please contact us at info@adelaideschoolofwoodwork.com.au to report missing or lost packages. or you may contact the freight carrier directly yourself. 

Some of our products carry a manufacturer's warranty, if you encounter a problem or fault with your product please contact us as it may fall under a manufacturing fault, which is generally covered by a warranty.